Connecting Experiences at the NACA Annual Convention in Little Rock
Building Stronger Partnerships in the Catastrophe Claims Industry
In February, Texas Piers Consulting attended the National Association of Catastrophe Adjusters (NACA) Annual Convention in Little Rock, Arkansas. This yearly gathering brought together hundreds of claims professionals, adjusters, and insurance carriers committed to advancing the catastrophe claims industry.
For us, this wasn’t just another conference—it was an opportunity to deepen relationships, share insight, and align with the professionals who count on expert inspections, catastrophe response, and fast, accurate engineering reports for insurance companies.
What We Took Away From NACA 2025
The NACA convention is known for spotlighting current challenges and emerging solutions in catastrophe claims handling. From workforce development to AI tools in the field, this year’s sessions emphasized speed, quality, and adaptability in a rapidly evolving space.
Collaboration Across All Claims Roles
We had the chance to connect with:
- Independent adjusters looking for reliable field support
- Insurance carriers focused on reducing cycle times
- Legal professionals navigating appraisal and arbitration cases
- Tech providers streamlining claims workflows
- Each conversation reinforced how essential it is to have a partner that delivers clarity, speed, and transparency. That’s what Texas Piers Consulting is built for.
Elevating the Role of Forensic Engineering in CAT Events
Our presence at NACA reaffirmed the growing demand for forensic engineering in post-disaster settings. Carriers and adjusters face intense pressure to close claims quickly, especially after large-scale events like hurricanes, tornadoes, and flooding.
Our services ensure:
- Rapid deployment to high-impact zones.
- Thorough structural evaluations for residential and commercial properties.
- Defensible documentation for claim settlement, litigation, or reinspection.
- Support during appraisal & arbitration when disputes arise.
Key Conversations That Aligned With Our Work
Throughout the convention, several topics emerged that reflect our daily role in the field:
- Scaling for surge events: We discussed how consulting partners like us help carriers handle hundreds of claims efficiently after a disaster.
- Improving documentation standards: Attendees emphasized the need for clear, consistent engineering reports to support accurate claim decisions.
- Technology in field inspections: Using drones, moisture mapping, and cloud-based reporting stood out as tools to improve visibility and reduce delays.
- Improved accuracy in weather reports.
Why Events Like NACA Matter to Usclaim re-inspections/ supplements/ etc.
For Texas Piers Consulting, events like the NACA convention are about more than visibility—they’re about learning from those we serve. By connecting directly with field adjusters, vendor managers, and carrier executives, we gain insight into how to better align our services with the challenges insurance professionals face daily.
That means:
- Faster response times for catastrophe response.
- Reports built with adjusters in mind.
- Local knowledge of building codes and storm behavior across Texas, Florida, Louisiana, and Georgia
Let’s Build Smarter Claims Solutions Together
Whether you're a vendor manager looking for a consistent partner or an adjuster needing precise evaluations after storm damage, Texas Piers Consulting is ready to help.
We proudly support the claims industry with:
- Forensic engineering
- Building consulting
- Property damage assessments
- Appraisal & arbitration services
- Comprehensive insurance claims support
- Customer tailored products and services to assist with your specific needs.
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